Factory Location and Company Documents

The factory is in Zengcheng District, Guangzhou, with office and production on the same site; the full address is on the Contact page. On documentation, a clinic really needs four items. These are the documents used under China's NMPA system; buyers outside China should also ask for the registration or approval that applies in their own market.

1. Business licence. Check the company name, and whether the business scope includes "manufacture of medical diagnostic, monitoring and therapeutic equipment". A scope that includes manufacture indicates a production company; wholesale and retail alone indicates a trader.

2. Medical device production licence. Clinics rarely ask for this one, yet it is the most telling. If the production scope reads "Class II, 06 Medical Imaging Devices", products of that type are made in the company's own workshop.

3. Product registration certificate. Take the model you intend to buy and look for it in the model list on the certificate. If the model is not listed, it does not fall under that certificate.

4. Warranty and after-sales statement. Paper or electronic is fine, but it must state a defined period and how responsibility is divided. Our standard is 18 months or longer, consumables excluded.

These four together run to fewer than twenty pages, and a legitimate manufacturer can supply them the same day. If they cannot be obtained, or only the first two are offered, it is worth asking why.